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ec2-user login not working

When I use ec2-user and instance ID to log into Matillion for the first time, I get invalid user and password error. What could I be doing wrong? In the previous instance of Matillion, I never had an issue. Both instances are version 1.33. I also tried creating a new instance for version 1.34 but am experiencing the same error. Anyone have this issue and can provide any suggestions?

2 Community Answers

Matillion Agent  

Craig Rouse —

Hi Aum,
Thanks for contacting Matillion support.
Truly sorry for the inconvenience!
You just ran into a known issue that cropped up yesterday afternoon with the AWS Marketplace images.
I can walk you through the easy work-around while we work with AWS to get the images “fixed”.
Are you able to SSH into the Matillion server?
Thanks,
Craig


Matillion Agent  

Craig Rouse —

I’ll close this ticket as it’s being worked by another support ticket.

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